Utilities Coordinator

Description As a Jeopardy Coordinator, you will manage and maintain jeopardy reporting across Streetworks operations, ensuring risks to programme delivery, compliance, customer commitments and contractual obligations are identified, monitored and escalated appropriately. You will provide accurate reporting, proactive risk management and clear communication with operational teams, helping to minimise delays and improve performance against key business targets and service level agreements (SLAs).

Key Responsibilities Open and close Streetworks permits in line with permit conditions and SLA requirements. Follow established processes and work effectively within the works management system. Run and circulate daily jeopardy reports. Coordinate daily calls with operational teams to ensure SLA requirements are met. Maintain timely and accurate information in works management systems, ensuring issues are recorded and escalated. Monitor and follow up outstanding issues through to resolution.

Take ownership of Streetworks performance and drive continual improvement with operational teams. Experience and Qualifications Streetworks experience and a sound understanding of relevant statutory requirements. Utilities sector experience, although this is desirable rather than essential. Strong written and verbal communication skills. The ability to work in an organised manner and meet important deadlines. A detailed understanding of operational activity. Excellent planning and organisational skills.

A good working knowledge of Microsoft Office applications. The ability to communicate effectively and remain composed under pressure.

Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.

We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.