Production Director

At Taylor Wimpey, we don’t just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all.

With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you’ll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life.

Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people.

Home to work that matters, and you can be a part of it.

Lead and inspire the Production Team to achieve high standards of production quality, to budget, ensuring a high standard of health and safety is maintained at all times. Drive a continuous improvement, customer centric agenda, challenging the status quo and proactively identifying operational enhancements. Build sustainable performance in the Production Team by raising the bar in people capability and ensuring that the quality of talent within the Team is able to deliver its current and future requirements.

They also hold the duties of “Principal Contractor” for the purpose of the Building Safety Act.

Health and Safety

• Ensure a rigorous Health & Safety plan is fully developed prior to any site start, for the entire development process from pre-start through to site completion, across the Region.
• Ensure that the Taylor Wimpey Health and Safety Procedures Manual is complied with at all times and that any policy revisions are communicated to site management, so their work practices are amended accordingly.
• Carry out the role of Safety Co-Ordinator within the region ensuring that all statutory requirements are met.
• Interview consultants, sub-contractors and suppliers to ensure they are competent prior to commencing work for Taylor Wimpey.
• Liaise with Taylor Wimpey safety consultants and TW Director of Health, Safety and Environment, to ensure that monthly safety inspection reports are actioned.
• Undertake periodic safety inspections with site managers during site visits.
• Ensure site staff receive the requisite Health and Safety training in accordance with the Company training matrix.

Customer Service

• Embed and drive a customer focused culture by driving sustainable improvements and sharing best practices as a consequence of customer feedback and insight.
• Drive a continuous improvement culture which improves the customer experience and responds to consumer trends locally.
• Manage customer complaints and disputes to ensure they are addressed in a timely and appropriate manner.
• Deliver outstanding customer service in a customer centric way throughout all production functions
• Review, discuss and take action to improve customer satisfaction.
• Operate as part of the Business Unit Senior Management team, advising on best practice from a customer perspective throughout the build process from pre-start to successful home ownership
• Carry out technical feasibility review of the site prior to Land Purchase Exercise (LPE).
• Appraise the project buildability in conjunction with the Development Department and produce a construction programme.
• Attend pre planning, pre tender and pre start meetings to ensure all necessary construction issues are addressed prior to commencement on site.
• Ensuring the workload, quality and productivity of direct trades is continually monitored and managed efficiently