Park Presentations Team Leader

Shift Pattern: Varied,0700AM-1600PM, 1200PM-21:00PM (on occasion may finish as late as 22:00PM)

In this role, you will be responsible for supervising the Park Presentations Team.

You will ensure, with the support of the your team that both guest facing and staff areas are cleaned and maintained whilst following all industry standards, guidelines, and recommendations.

Reporting to the Park Presentations Manager, you will collaborate to improve the overall guest experience and drive a Guest Obsessed culture, ensuring your teams are role models for the expected behaviours and standards.

• Achieving Park KPI general & toilet cleanliness scores through strong leadership, training and operational efficiency
• Performance and development management of a group of Cleaners
• Managing a 24/7 team function, ensuring team are motivated and engaged
• Ordering and maintaining appropriate levels of stock
• Training new staff members
• Supporting the Waste & Recycling team where necessary

• An experienced cleaning supervisor with the ability to communicate clearly, motivating and inspiring a large workforce
• Interpersonal and relationship building skills
• Agile in approach and a keen problem solver, able to react quickly to operational challenges
• Proven ability to enforce policy & procedural compliance
• High standards and acute attention to detail with a proven track record of driving improvement and hitting targets
• Confident in making high pressure decisions
• Confident and competent in data analysis

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

• Award-Winning
  
  Employer:
  
  Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning:
  The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks:
  With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay:
  Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.