Revenue Assurance Manager

Company Description Come join us and make a difference in the world!

Discover more at NO AGENCIES PLEASEJob Description We are seeking a candidate to join the Revenue Assurance Team. Reporting to the Revenue Assurance Team Manager, the successful candidate will provide support to the Head of Business Operations, Chief Finance Officer, and the Account Management teams. The role includes managing and supporting customer contract renewal processes within defined Business Areas, and ensuring effective tracking and delivery of monthly renewals, working alongside other operational business teams (Legal, Sales Order Processing, etc.)

to achieve this.

MAIN RESPONSIBILITIES:

Contribution to the Central Revenue Assurance processes

Maintaining the Revenue Assurance master data sheet for NECLiaising with Account Management team on upcoming contract renewals

Taking ownership of contract renewals where required, within clearly defined parameters Liaising with Customers and involved third parties directly (email and phone contact) for contract negotiation, and following up negotiations to fruition Follow internal sign-off processes, including preparation and presentation of contract overview documentation

Assisting Sales teams in preparation of internal/external documentation, in relation to contract renewals

Ability to discuss NEC products at a top level to assist contract negotiations

Address contract queries that may arise internally or externally

Good all round understanding of associated NEC product offerings

Recording and keeping accurate forecasting of upcoming renewals within the NEC CRM system

Qualifications ESSENTIAL

SKILLS:

Customer facing experience

Strong use of Microsoft Office Suite Good knowledge of the Local Authority / Public Services approval processes.

Good, working knowledge of contract law Working knowledge of contractual frameworks

An understanding of the Local Government / Public Services environment and its drivers

Ability to effectively interact with and gather information from high-level managers and senior officers

Awareness of the need for customer retention and ensuring the highest levels of customer satisfaction to achieve this aim Ability to adapt to differing levels of interaction dependent upon situation

Good Business reporting capabilities PERSONAL SKILLS Excellent oral and written communication skills

Self-motivated and self reliant, but with strong team player capabilities

Strategic and Commercial attention to detail Ability to manage workload and meet deadlines

Capable of multi-tasking and balancing customer and internal priorities

Willingness and ability to represent NEC in both internal and external meetings

Effective relationship builder, developing working relationships with individuals within the business

Organising time effectively, determining the right resources needed to effectively perform job assignments

Full and valid UK/EC driving licence

Additional Information We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:

Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) 25 days paid holiday with the option to buy/sell (FTE)4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
A selection of flexible benefits to suit your individual needs

All colleagues get free access to Linked In Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. OTHER INFORMATION Candidates must be able to…