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Customer Service Rep HelpDesk/Support Bilingual Customer Success Mgr./ CSM

Customer Escalations Specialist — Fast, Fair Resolutions

Job in Leicester, Leicestershire, LE1, England, UK
Listing for: Next
Full Time position
Listed on 2026-01-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 16.49 GBP Hourly GBP 16.49 HOUR
Job Description & How to Apply Below
A leading UK retailer is seeking a Complaint Handler to join its Customer Escalations Team in Leicester. The role involves investigating customer complaints, fostering relationships, and ensuring timely resolutions. Candidates should possess customer service experience and strong communication skills. This full-time position offers personal development opportunities, with a competitive salary of £16.49 per hour, starting January 5th.
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