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Digital Customer Experience Lead - Drive Service
Job in
Leicester, Leicestershire, LE1, England, UK
Listed on 2026-01-16
Listing for:
SevernTrentLife
Full Time
position Listed on 2026-01-16
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Management
Job Description & How to Apply Below
A leading water services company based in Leicester is seeking a Digital Customer Manager to oversee operations and manage escalations. This pivotal role focuses on creating a team culture prioritizing well-being while leading high-performing teams to deliver outstanding customer relationships. Your leadership will directly influence revenue through coaching team leaders and implementing best practices for continuous service improvement. Join us to make a significant impact in customer service.
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