Customer Service and Sales Administrator

Overview

A well-established furniture company, centrally located in the Medway towns, are seeking a proactive Customer Service & Sales Administrator on a temporary basis. There may be permanent opportunities for the right candidate.

• Processing sales orders efficiently and accurately
• Supporting sales and customer service teams in meeting key performance targets
• Managing customer web portals and ensuring orders are delivered in full and on time
• Handling service requests, returns, and credit requests with professionalism
• Responding to telephone and email enquiries promptly and courteously
• Inputting data accurately into relevant systems and databases
• Coordinating inspections and liaising with third-party companies (where required)
• Following company procedures and processes to maintain quality and compliance

Hours of work are Monday to Thursday, 8.30am - 5.00pm (1-hour unpaid lunch), and Friday, 8.30am - 4.30pm (30-minute unpaid lunch).

If you're motivated, conscientious, and enjoy delivering excellent customer service, please apply today!