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Customer Success & Retention Leader

Job in Leicester, Leicestershire, LE1, England, UK
Listing for: Elis Group
Full Time position
Listed on 2026-02-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading multi-service provider is seeking a Customer Relationship Manager in Leicester to lead the customer service team toward excellence. The role involves managing operations, improving customer care, commercial contract management, and driving continuous improvement. Candidates should have a relevant degree or equivalent experience in customer service management, excellent communication skills, and a proven ability to coach teams. Competitive salary and comprehensive benefits offered.
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