Senior Customer Success Leader – FinTech & Retention
Job in
Leicester, Leicestershire, LE1, England, UK
Listed on 2026-02-19
Listing for:
Orchard Recruitment Ltd
Full Time
position Listed on 2026-02-19
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Technical Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading payment technology firm in the UK seeks a Senior Customer Success Manager to lead the Customer Success function and manage a team. Responsibilities include developing customer engagement strategies, managing strategic accounts, and driving long-term client value. Ideal candidates will possess 5+ years in Customer Success, strong leadership skills, and experience in fintech, payments or SaaS industries. This position requires excellent communication and data analysis skills, with a commitment to outstanding client service.
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Position Requirements
10+ Years
work experience
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