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Customer Team Lead
Job in
Leicester, Leicestershire, LE1, England, UK
Listed on 2026-02-20
Listing for:
James Grace
Contract
position Listed on 2026-02-20
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Management
Job Description & How to Apply Below
A leading company in customer management is seeking a Customer Team Assistant Manager on a 12-month fixed-term contract in the UK. The role focuses on providing leadership and management support for the customer appointment booking process, leading a team of Customer Agents, and improving performance metrics. Ideal candidates will have experience in a Contact Centre environment, particularly in Mortgage or valuation operations, and a strong commitment to delivering excellent customer experiences.
This position offers valuable leadership experience and opportunities for process improvements within a collaborative team culture.
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