Customer Insight & Resolution Specialist
Job in
Leicester, Leicestershire, LE1, England, UK
Listed on 2026-02-24
Listing for:
Total System Services
Full Time
position Listed on 2026-02-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading payments technology company based in the United Kingdom seeks a customer service specialist focused on complaint resolution. You will ensure all customer issues are addressed thoroughly and on time, negotiate fair outcomes, and support the resolutions team with best practices. The ideal candidate possesses strong customer service skills, analytical abilities, and a commitment to maintaining high satisfaction levels.
Join this dynamic team to impact the customer experience positively.
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