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Customer Service Rep Bilingual HelpDesk/Support

Hybrid Complaints & Resolution Advisor

Job in Leicester, Leicestershire, LE1, England, UK
Listing for: Thames Water Utilities Limited
Full Time position
Listed on 2026-03-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
A major water utility provider in the UK is seeking a Complaints Advisor to manage customer complaints with empathy and efficiency. You'll act as the first point of contact, guiding customers through the resolution process and collaborating with various teams. Ideal candidates will possess strong customer service skills and effective communication abilities, with a commitment to enhancing customer experiences. This full-time role offers a competitive salary and hybrid working options.
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