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Complaints Specialist – Fintech Customer Resolution

Job in Leicester, Leicestershire, LE1, England, UK
Listing for: Lendable
Full Time position
Listed on 2026-06-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below

Lendable is looking for a Complaints Officer to manage and resolve complex customer interactions effectively. This role is crucial for ensuring that complaints are handled fairly, reflecting the company’s commitment to excellent customer service.

The ideal candidate will have a strong background in complaint resolution within a regulated sector, excellent communication skills, and a solid understanding of regulatory requirements. Lendable values a proactive approach to problem-solving and aims to foster positive customer experiences.

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