Customer Experience Lead: Resident Liaison; Housing

Fawkes & Reece London is seeking a Customer Experience Manager to oversee daily operations of the Customer Experience Team and manage a team of Resident Liaison Officers across the North West. The role is critical in ensuring a high standard of customer service delivery and effective customer interaction management.

The ideal candidate will have relevant experience in customer service management, excellent organizational skills, and a strong problem-solving attitude.

This position offers a competitive salary, benefits, and opportunities for professional development.