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Service Desk Analyst — First-Line Incident & IT Support
Job in
Leicester, Leicestershire, LE1, England, UK
Listed on 2026-06-30
Listing for:
Virgin Media O2
Full Time
position Listed on 2026-06-30
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
Virgin Media O2 is seeking a dedicated customer service professional to join their Network Operations Centre team in Peterborough. This role requires managing incoming customer interactions and performing first line diagnoses for various incidents.
The ideal candidate will have proven experience in customer service, exceptional organisational skills, and the ability to troubleshoot diverse products. A structured shift pattern is necessary, along with a commitment to customer service excellence.
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