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Client Retention & Solutions Specialist
Job in
Leicester, Leicestershire, LE1, England, UK
Listed on 2026-07-01
Listing for:
The Portfolio Group
Full Time
position Listed on 2026-07-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
The Portfolio Group is looking for a Client Relationship Specialist based in the United Kingdom. In this role, you will manage inbound calls from clients considering changes to their service agreement, delivering exceptional customer service while resolving concerns and building rapport.
The ideal candidate will possess strong communication, problem-solving, and negotiation skills, comfortable handling difficult conversations professionally. Join a supportive team culture with genuine career advancement opportunities.
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