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Resident Services Coordinator | Hybrid & Customer Care
Job in
Leicester, Leicestershire, LE1, England, UK
Listed on 2026-07-16
Listing for:
Paragon Asra Housing Limited
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Paragon Asra Housing Limited is seeking a customer service advisor to support residents via phone, email, webchat, and social media. You will handle housing and repairs queries, take ownership of issues, and route them to the correct teams while using our CRM and internal resources to deliver accurate guidance.
The role emphasises empathetic service, problem solving, and relationship building. Hybrid working is available after probation, with training provided to ensure excellent resident
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