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Service Renewal & Customer Experience Specialist

Job in Leicester, Leicestershire, LE1, England, UK
Listing for: Mettler Toledo AG
Contract position
Listed on 2026-07-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 26000 - 38000 GBP Yearly GBP 26000.00 38000.00 YEAR
Job Description & How to Apply Below
Position: Service Contract Renewal & Customer Experience Specialist

Mettler Toledo AG in the United Kingdom is seeking a Service Contract Coordinator to join our Service Contracts team. In this fast-paced role, you will manage contract renewals, support customer enquiries, and ensure service agreements are renewed accurately and on time.

You will collaborate with field sales teams and internal stakeholders, process amendments, maintain the Contracts Inbox, and perform proactive outbound calls to customers to boost retention and deliver an outstanding service

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