Hybrid Customer Service Advisor – Dept
Job in
Leicester, Leicestershire, LE1, England, UK
Listed on 2026-07-28
Listing for:
Next
Full Time
position Listed on 2026-07-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
NEXT is seeking a Customer Service Advisor for its Leicester contact centre. The role focuses on furniture-related calls and complaints, delivering high-quality support to ensure customers feel heard and cared for.
Training begins onsite, followed by coaching and progression with guidance from a manager. You will handle calls, emails, and online chats while avoiding sales targets, using empathy and clear communication to resolve issues promptly.
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