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Senior Customer Experience Advisor – 12‑Month Secondment

Job in Leicester, Leicestershire, LE1, England, UK
Listing for: Veolia
Contract position
Listed on 2026-08-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below

Veolia in Birchwood Park, Warrington is seeking a Senior Customer Experience Advisor on a 12-month secondment. You’ll act as the customer-first voice, bridging customers, frontline teams and management, handling complex queries and supporting the Team Leader.

You’ll mentor Advisors, conduct one-to-ones and contribute to performance management, with a focus on reducing repeat contacts and delivering outstanding service across National Accounts.

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Position Requirements
10+ Years work experience
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