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Customer Service Agent - Warm Homes (Hybrid, 6-Month

Job in Leicester, Leicestershire, LE1, England, UK
Listing for: Centrica plc
Full Time, Seasonal/Temporary, Contract position
Listed on 2026-08-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Position: Customer Service Agent - Warm Homes (Hybrid, 6-Month)

Centrica plc is recruiting for a Customer Service Agent on a 6-month temporary contract, based in a hybrid setup with 1 day at the Ebbw Vale office and four days  will handle customer enquiries and complaints, supporting vulnerable customers and ensuring a positive experience.

The role focuses on telephone contacts with possible email/messaging support, requiring empathy, resilience and a proactive approach to problem solving.

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