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Customer Service Lead - Furniture & Lighting
Job in
Leicester, Leicestershire, LE1, England, UK
Listed on 2026-08-24
Listing for:
Soane Britain
Full Time
position Listed on 2026-08-24
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management
Job Description & How to Apply Below
Soane Britain in Leicester is seeking a driven leader to run the Furniture & Lighting Client Services team, ensuring efficient workflow across quoting, order processing, aftercare and client support.
Reporting to the Client Services & Operations Manager, you will balance capacity, coach staff, manage Zendesk, and collaborate across Manufacturing, Product, Logistics and Finance to deliver a consistently excellent client experience and scalable service as the business grows.
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