Information Management Support Worker
Listed on 2026-09-12
-
Customer Service/HelpDesk
Office Administrator/ Coordinator, Clerical
Organisation:
Leicestershire County Council
Work Location:
County Hall, Glenfield, Leicestershire, LE3 8RA
Salary: £26,832 - £28,146 per annum (pro rata for part time) (pay award pending)
Working Hours:
37 hours per week Monday to Friday
Contract Type:
Fixed term until 31/03/2028
Closing Date: 10th September 2026
Interview Date(s): 18th September 2026
Are you looking for a rewarding career where you can make a difference?
Do you want a job where no two days are the same?
About the RoleWe are looking for a proactive and organised individual to support information management and technology processes across Children and Family Services. The role involves coordinating Freedom of Information (FOI) requests in line with statutory requirements, maintaining accurate data and records, supporting data quality initiatives, and providing management information and technical support where required. Working closely with a range of partners and colleagues, you will help ensure services are delivered effectively to children and families while demonstrating flexibility, teamwork, and a commitment to supporting others.
AboutYou
To apply for this post, you must be able to evidence in your application how you meet the following criteria:
- NVQ level 2 or equivalent, trained and proficient in MS Office with evidence of good written and spoken English.
- Relevant experience in a data administration field.
- Experience of working with spreadsheets, databases and web based systems and experience of working in a local authority or children and family environment.
- Knowledge of The Freedom of Information Act and Data Protection legislation.
- Highly numerate and competent in the use of Microsoft packages and the production of documents as required.
- Excellent customer care and organisational skills with good Interpersonal skills with the ability to communicate at all levels.
- The ability to work as part of a team and on your own initiative is essential alongside the ability to prioritise your own workloads and work to deadlines. You must be highly organised, methodical and meticulous regarding the application of data.
In addition, we also expect you to shareour commitment to our valuesandto delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.
Reasonable adjustments will be considered for applicants with a disability.
We are a Disability Confident Employer.
We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion,please contact:Jalpa Vyas - Information Management Support Officer
Telephone:
Email:
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).