Space Crew Team Member; Part-Time

The award-winning National Space Centre is a unique visitor attraction and education facility. We are looking to recruit talented individuals to join our Space Crew team in providing the best customer service in the industry.

As the ‘face of the Space Centre’ the multi-skilled role will incorporate all aspects of customer care, including ticketing, catering, retail and exhibition guide.

Applicants should have proven experience within a customer-focused environment, working face‑to‑face with members of the public. Experience of working within a leisure and tourism environment is an advantage. You should have excellent communication skills and a flexible, adaptable and willing attitude towards work. A space science background is not necessary, but a commitment to be part of the team to deliver an excellent standard of service to the National Space Centre visitors is essential.

Part‑Time – 7 hours per week every Sunday, with additional evenings as required. We expect any new part-time Space Crew Team Members to be available to work additional shifts during our peak periods (which are usually bank holidays and during school holidays, weekends and weekdays).

Normal working times:
Sunday 09:30 – 17:00 though some flexibility of times will be required.

Please note that this role is permanent (subject to successful completion of probationary period) and not suitable for temporary or holiday only working.

Working with Children – An Enhanced Disclosure is required for this role. Information about the Disclosure service can be found at the Directggov website.

Rate of pay is £13.24 per hour.

Please refer to the Job Description.

Closing date for completed applications is 9am Friday 23rd October
2026.

Please note - We reserve the right to bring forward the closing date if we receive a suitable number of high-quality applications from which to make a shortlist. Therefore, we recommend that you apply as soon as possible rather than wait until the published closing date.

Interviews for short-listed candidates will be held on Wednesday 4th November at the National Space Centre.

Further information about the National Space Centre may be found on our website

Space Crew Members are the Front of House operators of The National Space Centre. The overall purpose of this flexible team is to provide an excellent standard of customer service, addressing all visitor needs and wants whilst providing an environment in which the customer can enjoy a first‑class experience. This multi skilled role includes Ticketing, Retail, Catering & Exhibition.

• Deliver optimum customer care at all times.
• Proactively providing general information and guidance to all visitors to ensure their experience is enjoyable, safe and of the highest standard.
• Working as a member of the National Space Centre team in ensuring that all Health and Safety regulations are adhered to, and that the Health and Safety of the visitor, and other employees are not compromised.
• Maintaining the highest standard of hygiene, cleanliness and tidiness at all times according to Space Centre staff guidelines.
• Maintenance of designated cleaning schedules to the highest standards of hygiene and cleanliness at all times.
• Assisting in the maintenance of the highest housekeeping standards throughout the National Space Centre site.
• Being as flexible as possible; and, with relevant training, helping the team in whichever areas of the Space Centre and its site require additional cover from the Space Crew.
• Answer to all visitor queries in a knowledgeable and friendly manner, endeavouring to respond independently – or referring to other members of staff as appropriate.
• Dealing with any problems that a visitor may have in a…