Customer Success & Support Lead; Onboarding & Retention

A leading media company in the UK seeks a Customer Support & Success Manager crucial for enhancing user satisfaction and retention. This role involves onboarding users, managing relationships, and advocating for customer needs within the organization. The ideal candidate will have experience in the academic sector, strong communication skills, and a passion for improving customer experience in a digital environment.

The position is a contract with responsibilities in customer service and consulting.
Step into the Customer Success & Support Lead (Onboarding & Retention) role at DC Thomson in United Kingdom and grow with us. The position is based in United Kingdom. This opportunity is part of our work in Management & Operations. The advertised compensation is 30.000 - 40.000. We aim to respond to suitable candidates as soon as possible.