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Retention Customer Success Manager

Job in Leicester, Leicestershire, LE1, England, UK
Listing for: Celerity Limited
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 45000 - 65000 GBP Yearly GBP 45000.00 65000.00 YEAR
Job Description & How to Apply Below

Celerity Limited in the United Kingdom is seeking a Customer Success Manager to drive value realisation, retention and expansion within the growth segment. You will own the customer lifecycle from onboarding through advocacy, building strong relationships that secure renewals and enable expansion.

Working with cross-functional teams, you will monitor NRR/NPS, manage a portfolio of 50-75 customers, and shape the Customer Success function as the company scales, delivering measurable outcomes for

The Growth & Retention Customer Success Manager position in the Management & Operations, Sales field is open for applications.

This position is for the Growth & Retention Customer Success Manager role at Celerity Limited.

We are seeking a motivated Growth & Retention Customer Success Manager to join Celerity Limited in England, United Kingdom.

Consider building your career as a Growth & Retention Customer Success Manager at Celerity Limited.

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