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Customer Service Team Lead: Inspire, Coach & KPIs

Job in Leicester, Leicestershire, LE1, England, UK
Listing for: Cromwell Group (Holdings) Ltd
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep, Client Relationship Management, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 32000 - 42000 GBP Yearly GBP 32000.00 42000.00 YEAR
Job Description & How to Apply Below

Cromwell Group (Holdings) Ltd is seeking a Customer Service Team Leader in the United Kingdom. The role focuses on leading and coaching a high-performing customer service team, driving service KPIs, and collaborating with Sales, Supply Chain and other functions to improve customer outcomes.

You will champion continuous improvement, manage performance, and build strong cross-functional relationships while supporting the business in delivering exceptional customer experiences.

This posting is for the Customer Service Team Lead:
Inspire, Coach & Improve KPIs role at Cromwell Group (Holdings) Ltd, based in Leicester, England, United Kingdom.

We have an opening for a Customer Service Team Lead:
Inspire, Coach & Improve KPIs in Leicester, England, United Kingdom within Management & Operations, Sales.

This role, Customer Service Team Lead:
Inspire, Coach & Improve KPIs at Cromwell Group (Holdings) Ltd, could be your next move.

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