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Customer Service Advisor - Parcel & Delivery

Job in East Midlands, Leicester, Leicestershire, LE1, England, UK
Listing for: DPD UK
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Salary/Wage Range or Industry Benchmark: 21000 - 29000 GBP Yearly GBP 21000.00 29000.00 YEAR
Job Description & How to Apply Below

DPD UK in Derby is hiring a customer service advisor to support both internal and external customers regarding parcel collection or delivery. You will work closely with Drivers, Shift Managers and Operations Managers to identify issues, problem-solve, and take ownership of resolutions.

You’ll focus on answering queries about delivery status, supplying Proof of Delivery, investigating missing parcels, resolving disputes, and promoting company products and services to customers.

For the Customer Service Advisor
- Parcel & Delivery Support position at DPD UK, we are reviewing applications now.

Our group is growing, and we are hiring a Customer Service Advisor
- Parcel & Delivery Support in East Midlands, England, United Kingdom.

This position is for the Customer Service Advisor
- Parcel & Delivery Support role at DPD UK.

We are seeking a motivated Customer Service Advisor
- Parcel & Delivery Support to join DPD UK in East Midlands, England, United Kingdom.

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