Service Operations Specialist – Customer Care
Listed on 2026-10-10
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management, Technical Support
Otis Elevator Co. in Leicester is seeking a Service Operations Coordinator to join the Customer Care Centre. The role supports field operations, tracks shutdown lifts UK-wide, and ensures timely updates to customers, while managing SLA adherence and escalation when needed.
Working hours are 8:00am to 4:00pm, Monday to Friday. The successful candidate will handle permits, provide overflow call handling, and collaborate with stakeholders to keep customers informed.
This opening is for the Service Operations Specialist – Customer Care role at Otis Elevator Co.
Are you ready to take on the Service Operations Specialist – Customer Care role at Otis Elevator Co.?
We would love to welcome a new Service Operations Specialist – Customer Care to our organisation in Leicester, England, United Kingdom.
For the Service Operations Specialist – Customer Care position at Otis Elevator Co., we are reviewing applications now.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).