Service Ops Coordinator: SLA & Customer Care
Listed on 2026-10-10
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management, Office Administrator/ Coordinator
Otis is recruiting a Service Operations Coordinator in Leicester for the Customer Care Centre. The role involves daily analysis of shutdown lifts, updating customers, and supporting field teams within SLA guidelines.
You will manage permits, escalate customer concerns, and maintain high-quality call handling as overflow support. Ideal candidates are familiar with field operations, excel in communication, and demonstrate resilience under pressure.
We are currently recruiting a Service Ops Coordinator: SLA & Customer Care for our team in Leicester, England, United Kingdom.
We invite applications for the Service Ops Coordinator: SLA & Customer Care position located in Leicester, England, United Kingdom.
The following opening is for a Service Ops Coordinator: SLA & Customer Care with Otis.
Our organisation is growing, and we are hiring a Service Ops Coordinator: SLA & Customer Care in Leicester, England, United Kingdom.
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