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Theatre Duty Manager: Customer Experience & Operations

Job in East Midlands, Leicester, Leicestershire, LE1, England, UK
Listing for: Derby Theatre
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 19000 - 26000 GBP Yearly GBP 19000.00 26000.00 YEAR
Job Description & How to Apply Below

Derby Theatre is seeking a Duty Manager to deliver an exceptional customer experience, supervise Customer Service Assistants, and coordinate teams across the venue. You will respond to customer feedback and support both people and operations in a busy environment.

The role includes cash handling, reporting, risk management and venue presentation, working closely with cafe, bar, box office and front of house teams.

This posting is for the Theatre Duty Manager:
Customer Experience & Operations role at Derby Theatre, based in East Midlands, England, United Kingdom.

The position is based in East Midlands, England, United Kingdom.

This opportunity is part of our work in Management & Operations.

The advertised compensation is 19.000 - 26.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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