Inbound Customer Care Specialist
Listed on 2026-10-18
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Otis is seeking a Customer Care Champion in Leicester to join our Inbound Call team. You'll be the first point of contact for customers with equipment issues, such as trapped passengers or faults requiring a technician visit. The role runs 8am–4pm and may require being on camera.
You will create work orders for dispatch, forward general queries, and handle emails while meeting Otis Line KPIs. Joining Otis means training in technology, processes, and soft skills, with growth opportunities across
This posting is for the Inbound Customer Care Specialist — Leicester role at Otis Elevator Co., based in Leicester, England, United Kingdom.
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We are looking to fill the Inbound Customer Care Specialist — Leicester position at Otis Elevator Co. in Leicester, England, United Kingdom.
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