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Parcel Delivery Support Specialist

Job in Leicester Forest East, Leicester, Leicestershire, LE1, England, UK
Listing for: Dpd Group Uk
Full Time position
Listed on 2026-10-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 21000 - 26000 GBP Yearly GBP 21000.00 26000.00 YEAR
Job Description & How to Apply Below

DPD Group UK is seeking a customer service advisor to assist both internal and external customers with delivery and collection queries. You will collaborate with Drivers, Shift Managers and Operations Managers to identify issues, proactively solve problems, and take ownership of resolutions.

You will handle delivery status inquiries, POD requests, missing parcel investigations, and disputes, while promoting DPD products and services to customers. The role emphasizes professionalism and teamwork.

We have an opening for a Parcel Delivery Support Specialist in Leicester Forest East, England, United Kingdom within Management & Operations, Sales.

The advertised compensation is 21.000 - 26.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Parcel Delivery Support Specialist role in the description above.

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