Complaints Specialist | Hybrid, Resident-Focused
Listed on 2026-11-01
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Customer Service/HelpDesk
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Government
Local Authority in East Midlands is seeking three Complaints Resolution Officers to join its housing service on a 6-month temporary contract. You will handle Stage 1 and Stage 2 complaints and Housing Ombudsman cases, managing cases from investigation to resolution in line with procedures and regulations.
You will be a key contact for residents, investigate complaints, identify service failures and deliver clear, balanced responses while working with operational teams to meet timescales and
As a Housing Complaints Specialist | Hybrid, Resident-Focused, you will play an important part at Vivid Resourcing Ltd in East Midlands, England, United Kingdom.
The Housing Complaints Specialist | Hybrid, Resident-Focused position in the Legal, Management & Operations, Sales field is open for applications.
We have an opening for a Housing Complaints Specialist | Hybrid, Resident-Focused in East Midlands, England, United Kingdom within Legal, Management & Operations, Sales.
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