Senior Complaint Resolution & Stakeholder Liaison
Listed on 2026-11-02
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Customer Service/HelpDesk
Client Relationship Management
MTVH is seeking a Complaint Specialist in Beeston. You will resolve complex complaints, including CEO and public inquiries, with a focus on fair resolutions. The role involves working hybrid and collaborating with senior figures to improve the customer journey.
You will lead root cause analysis, drive improvements, and report progress to MTVH executives, the Housing Ombudsman, MPs and councillors. This is a permanent, hybrid position.
Consider building your career as a Senior Complaint Resolution & Stakeholder Liaison at Mtvh.
The position is based in East Midlands, England, United Kingdom.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 31.000 - 32.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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