Customer Experience Advisor - Utilities & Water
Listed on 2026-11-02
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Customer Service/HelpDesk
Customer Service Rep, CRM Systems & Management
Lanes Group is seeking a customer-focused coordinator for Derby/Spondon to handle enquiries by phone, email and messaging, resolve issues promptly and keep accurate records. The role requires excellent service, strong communication and the ability to work with internal teams.
You will use Microsoft Office and CRM systems, manage a varied workload in a fast-paced environment, and contribute to targets around response times and customer satisfaction.
We invite applications for the Customer Experience Advisor - Utilities & Water position located in East Midlands, England, United Kingdom.
The position is based in East Midlands, England, United Kingdom.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 27.000 - 29.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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