Hybrid: Customer Accounts & Benefits Advisor
Listed on 2026-11-02
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Customer Service/HelpDesk
Customer Service Rep, Account Manager, Customer Success Management
Location: East Midlands
Metropolitan Thames Valley Housing (MTVH) is seeking a Customer Accounts Advisor to join our Beeston office on a fixed term 12-month contract. The role is full-time with hybrid working: two days in the office and three days at home, totalling 37.5 hours per week.
You will deliver excellent customer service by phone and digital channels, manage customer accounts, liaise with Housing Benefits, DWP and other partners, and help prevent arrears through proactive advice and welfare guidance.
This role, Hybrid:
Customer Accounts & Benefits Advisor (12-Month) at Metropolitan Thames Valley, could be your next opportunity.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 22.000 - 26.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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