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Frontline Public Services Support Specialist

Job in Leicester, Leicestershire, LE1, England, UK
Listing for: Leicester City Council
Full Time position
Listed on 2026-11-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Salary/Wage Range or Industry Benchmark: 26000 - 28000 GBP Yearly GBP 26000.00 28000.00 YEAR
Job Description & How to Apply Below

Leicester City Council’s Customer Support team is seeking a Customer Support Officer to handle inquiries face to face, by phone and online from City Hall in the Central region. You’ll be part of a multi-channel service, providing efficient guidance and resolving a range of public queries with a positive approach.

Based in a busy environment with hours 37 per week, you’ll promote online services and contribute to shaping a digitally enabled customer experience, while you support Leicester

Our organisation is growing, and we are hiring a Frontline Public Services Support Specialist in Leicester, England, United Kingdom.

The advertised compensation is 26.000 - 28.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Frontline Public Services Support Specialist role in the description above.

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