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Focused CSM; EMEA Onboarding & Retention

Job in Leicester, Leicestershire, LE1, England, UK
Listing for: triplewhale
Full Time position
Listed on 2026-11-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 40000 - 70000 GBP Yearly GBP 40000.00 70000.00 YEAR
Job Description & How to Apply Below
Position: Growth-Focused CSM (EMEA) — Onboarding & Retention

Triple Whale is seeking a Customer Success Manager on the Growth team in the United Kingdom. You will own onboarding end-to-end, set up customers’ data stacks, and ensure accurate attribution across paid channels.

You’ll guide technical integration and playbooks, helping brands scale with confidence. You will collaborate with Sales and Support to keep onboarding velocity high, manage a large portfolio, and identify churn risks early while pursuing expansion opportunities.

We would love to welcome a new Growth-Focused CSM (EMEA) — Onboarding & Retention to our group in United Kingdom.

This posting is for the Growth-Focused CSM (EMEA) — Onboarding & Retention role at triplewhale, based in United Kingdom.

We are looking to fill the Growth-Focused CSM (EMEA) — Onboarding & Retention position at triplewhale in United Kingdom.

The Growth-Focused CSM (EMEA) — Onboarding & Retention role at triplewhale is now open for applications in United Kingdom.

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