Customer Service Admin

Customer Service Administrator – Temp to Perm £26,000 – £28,000 | Full time, office based | Doncaster Are you sharp, proactive and the kind of person who gets things done without being chased? We’re working with a well-established business that needs a switched-on Customer Service Administrator to join its team on a temp to perm basis. You’ll be a key point of contact for customers and play a big part in keeping orders moving.

The role Handling customer queries by phone and email in a friendly, professional way Chasing orders and deliveries so customers are kept up to date Checking stock availability and pricing Processing orders through a digital EDI system, including converting email orders onto the system. No orders are taken over the phone. Supporting export orders and paperwork. There’s currently no back-up in this area, so any export experience would be a real advantage.

Giving some first-line technical support to customers - training will be provided Helping to streamline processes and improve reporting, including using AI tools where they make life easier Being part of the team’s succession planning, so there’s real scope to develop What we’re looking for Previous customer service or sales/order admin experience Someone who’s on it: organised, quick to pick things up and happy to use their initiative Confident on the phone and by email Good IT skills, and comfortable learning new systems Export or shipping experience would be a big plus SAP experience would be a bonus, but full training is provided Hours Monday to Friday, 8:30am – 5:00pm with a 1-hour lunch.

Once you’re trained, you’ll join a rota covering an 8:00am – 4:30pm or 9:00am – 5:00pm shift once every 4 weeks. Why apply? Temp to perm, with a genuine route to a permanent role A varied position where you can make your mark and improve how things are done Long-term development and progression as part of succession planning Interested? Apply now or get in touch with Kelly West at Elevation Recruitment Group for a confidential chat -