Pastoral Officer

Pastoral Officer

Location:

On site - Leicester

Salary: £24,000 - £28,000

We’re not your average training provider! At Juniper Training, we empower young people to unlock their potential, gain valuable skills, and thrive in their careers. We believe learning should be inspiring, engaging, and life‑changing — and that’s exactly what we deliver.

This role focuses on supporting students’ well‑being, ensuring they feel safe, valued, and ready to succeed. The Pastoral Officer will be the go‑to person for safeguarding, attendance support, and guidance that empowers students to achieve their goals.

• Safeguarding Superhero – Lead on all safeguarding matters, keeping records up to date and staying current with safeguarding legislation. Work with outside agencies to provide students with the help they need when and where they need it.
• Attendance Champion – Encourage students to attend and stay engaged. Track attendance, follow up on absences, and meet with parents or guardians to address attendance concerns.
• Advice & Guidance Guru – Inspire students to aim high and achieve their dreams. Signpost useful resources, career advice, and support services to keep students informed and empowered.
• Progression Pro – Work with staff to ensure every student moves on to something positive – whether further study, training, or a job. Keep in touch with students post‑program to celebrate their continued progress.

• Level 2 in English and Maths
• Solid knowledge of safeguarding legislation
• Experience working with 16-18 year olds

• CEIAG Level 3/4 qualification
• Level 3 safeguarding training
• Experience in the Education/Training sector

• Amazing communication skills – engaging with students, parents, and agencies.
• Brilliant organisation and planning skills.
• Positive, solution‑focused attitude with the ability to think on your feet.
• The ability to handle challenging situations with patience and determination.
• Passion for motivating and inspiring young people.

We’re a friendly, supportive team that genuinely cares about making a difference. If you’re ready to inspire, support, and help young people achieve their best, we would love to hear from you.

• 25 days holiday, increasing to 30 with service
• Buy & sell annual leave
• Earn an extra week of leave by exercising
• Paid mileage (35p per mile over normal work mileage)
• Employee Assistance Program (EAP)
• Long‑service and special recognition awards
• Juniper Lottery & Dragons’ Den competitions
• PRIDE monthly celebrations
• Early Finish Fridays (2:30pm)
• Christmas Savings Club
• Eyecare reimbursement
• Cycle to Work Scheme
• Electric Car Scheme (after 5 years’ service)
• Critical Illness Cover (after 5 years’ service)
• Corporate events throughout the year

At Juniper, we believe language should never be a barrier to opportunity. We are committed to creating an inclusive learning environment where everyone feels valued, respected, and supported.

As an equal opportunity employer, we welcome applications from all backgrounds. We provide a work environment free from discrimination and encourage candidates from under‑represented groups to apply. We are committed to safer recruitment practices, conducting enhanced Disclosure and Barring Service (DBS) checks where appropriate, and ensuring a safe and supportive environment for all. If you require any accommodations during the application process, please let us know, and we will provide assistance.