Renewables Service & Repair Engineer

Sureserve

Sureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions.

We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do.

We provide trusted high‑quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents.

With a nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future.

We are looking for an experienced and dedicated renewables engineer to join our team. The role involves diagnosing and repairing faults in renewable energy central heating and hot water systems, providing technical support and advice, and ensuring all work is completed in line with safety standards and regulations. The engineer will collaborate closely with engineering and customer service teams.

• Diagnosing and repairing faults within renewable energy central heating and hot water systems across the region.
• Providing technical support and advice to customers and colleagues.
• Ensuring high levels of customer care in dealing with clients and tenants to meet required quality standards.
• Communicating updates and progress of work, completing required paperwork electronically and manually.
• Ensuring adherence to all health and safety requirements, risk assessments, safe systems of work and COSHH records.
• Complying with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.

• Friendly and professional attitude, building strong relationships with clients and tenants.
• Experience in renewable energy heating and hot water systems (essential).
• Strong problem‑solving and decision‑making skills.
• Gas qualifications are desirable.
• All appropriate criminal and reference checks completed before starting work.
• Valid driving licence.

Monday to Friday, 8 am to 5 pm (1 hour for lunch).

• Company vehicle and fuel card.
• Uniform and mobile device.
• Support for professional qualifications.
• Employee well‑being programme, occupational health support and telephone counselling for staff.
• Annual leave awarded in accordance with service level agreements.
• Enhanced maternity and paternity packages.
• Dental/healthcare cash plan.
• Cycle to work scheme.
• Electric vehicle leasing scheme.
• Gender equality working group.
• Sureserve Academy – platform for development and career progression.
• Employee Voice programme.
• Social activities for all teams.
• Sureserve Legends – celebrating employees who live our values.

Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

We offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you need adjustments, please contact

Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks.