Trainee Croupier​/Dealer

Overview

As a Croupier trainee, you can earn up to £1,000 bonus in your first year on top of your salary. You will receive £500 after 6 months of service and another £500 after 12 months of service. We provide a 6‑week training school covering popular casino games such as roulette and blackjack. Once trained, you will be responsible for dealing casino games to customers and ensuring an enjoyable experience.

Deal popular casino games including roulette and blackjack to customers, maintaining correct bet calculations and providing outstanding customer service. Work flexible shifts, including nights and weekends, to support the business.

• Enthusiastic, bubbly personality ready to deliver outstanding customer service.
• Confident with a can‑do mindset.
• Efficient team player.
• Flexible attitude – able to work shifts, including nights and weekends.
• Good maths skills to enable correct calculation of customers' bets.
• Over 18, right to work in the UK and able to pass a DBS check (no criminal record) to obtain a gaming licence.
• No previous gaming experience required.
• Passionate about delivering great customer service and willing to learn.

We offer a competitive salary, a career development path, and a wide range of employee benefits:

• Company‑funded benefits.
• Private GP helpline.
• Discount portal for popular retailers, restaurants, leisure and more.
• Pension scheme.
• Life assurance.
• Employee assistance programme – confidential helpline providing 24/7 advice and counselling whatever the issue.
• 20% discounted gym membership.
• Mental health support.
• Family‑friendly and wellbeing policies.
• Health Cash Plan (level 1 company funded).
• Critical illness cover.
• Dental insurance.
• Travel insurance.
• Health screening.
• Career development opportunities.
• Genting Academy online learning portal.
• Long‑service awards.
• Staff social fund.
• Annual company Christmas present.
• Social engagement activities such as company‑wide pub quiz, Croupier of the Year Awards, and 5‑a‑side football tournament.
• Tips – subject to eligibility.