Head of Servicing, Collections & Recoveries

Overview

Head of Servicing, Collections & Recoveries

Specialist Finance

Hertfordshire

We are recruiting for a Head of Servicing, Collections & Recoveries Manager for our Hertfordshire based bridging and development lender. The successful applicant will lead a small, experienced team and be responsible for the efficient, ongoing management of performing loans and the recovery of loans in default.

This new role requires strong leadership skills, in-depth knowledge of collections and reporting practices for a property finance lender.

The ideal candidate will likely be in a senior role within the collections team of a property finance lender.

• Management of support team
• A portfolio of performing and non-performing secured property loans.
• Working alongside colleagues to minimise litigation
• Resolve contractual disputes pre-proceedings and deal with contested matters up to trial
• Maintain high standards of financial management and record keeping
• Undertake effective due diligence processes at all times
• Prepare and submit regular reports to keep the board informed of the status and trend
• Meetings with, and site visits to, overdue and/or defaulted clients as necessary
• Develop existing and build new strong relationships with external partners
• Develop and enhance collection and recovery policies
• Working with the Financial Controller to develop systems to identify potential bad debts and assist with cash flow modelling
• Proactive management to ensure timely redemption of loans

• Must have mortgage collections experience
• Short term residential and commercial recovery experience is required
• Experience working with legal counsel, insolvency practitioners, receivers etc
• A good understanding of legal processes and requirements regarding non-performing loans
• A strong team player ethos, with the ability to collaborate with peers across teams
• Experience of working in a fast-paced property finance environment with the ability to plan and prioritise workload
• Understanding of property finance security issues