Credit Controller

How you’ll power our business as a Credit Controller

As a Credit Controller, you will be responsible for timely collection of overdue debts whilst maintaining a good level of customer service. This role requires accurate information to be recorded on customer accounts and negotiate arrangements where needed.

• Reduce overdue debts via a portfolio of customer accounts, to agreed targets
• Release orders in line with credit policy
• Place customers on stop where necessary and remove stops as required
• Review credit limits and apply for increased limits
• Process payments on customers’ accounts
• Review and set up customer Direct Debits

• Sound knowledge of debt collection, including a variety of techniques
• Able to negotiate with customers to bring a satisfactory outcome in difficult circumstances

• Discretionary Bonus
• Enhanced Pension Scheme
• Life Assurance
• EAP (Employee Assistant Plan)
• Health plans, wellbeing support, free flu jabs and Eye Care Vouchers
• Extensive discounts from loved brands and major retailers
• 25 holidays + bank holidays with 1 additional volunteering day (pro‑rated based on contracted hours)
• Enhanced Family Friendly Leave

We’re an equal opportunities employer and we welcome applications from all regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background. We’re committed to doing right by our people, so we all feel engaged, motivated and proud to work for Flogas.