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Empathetic Loan Collections Specialist; Hybrid
Job in
Leicester, Leicestershire, LE1, England, UK
Listed on 2026-09-10
Listing for:
Hastings Direct
Full Time
position Listed on 2026-09-10
Job specializations:
-
Finance & Banking
Banking & Finance
Job Description & How to Apply Below
Hastings Direct in Leicester is looking for a Collections Representative to support customers in arrears on lending products. You will handle inbound/outbound calls, negotiate affordable repayment plans and use forbearance options while keeping customer outcomes fair and compliant.
The role requires at least two years in financial services collections, with strong communication, empathy and attention to detail. We offer hybrid working, a starting salary of £26,850 and generous benefits.
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