AR & Credit Control Specialist

Key Responsibilities

Credit Risk Management

Assess and analyse the creditworthiness of new and existing customers

Review and propose credit limit changes, ensuring approvals are obtained in line with delegated authority levels

Obtain and evaluate credit and bank references where required

Recommend credit decisions based on risk assessment

Work with Sales and Customer Care to identify alternative solutions where credit terms cannot be extended

Ensure adherence to company policies and delegated authority levels, seeking approvals in a timely manner

Collections & Accounts Receivable

Manage a high-volume portfolio of customer accounts to ensure timely collections

Manage accounts across multiple countries and currencies

Carry out structured collection activities, including follow-ups and escalation of overdue balances

Investigate and resolve invoice disputes, deductions, and short payments

Support the reduction of aged debt and improvement of collection performance

Support month-end reporting requirements

Cash Application & Reconciliation

Perform timely and accurate cash application within SAP

Allocate payments and ensure correct matching to customer accounts

Reconcile unapplied cash and investigate discrepancies

Maintain accuracy of the accounts receivable subledger and support month-end close

Stakeholder Management

Work closely with Sales, Customer Care, Operations, Finance, and Legal teams to resolve issues

Engage with customers to address payment queries and escalations

Work with external credit agencies to support the assessment and determination of customer credit worthiness

Reporting & Process Improvement

Use SAP and collections systems to monitor AR ageing and account activity

Support the preparation of AR and collections reporting

Identify and support process improvements to increase efficiency and control

Support ad hoc credit, treasury, or cross-functional projects as required

• Bachelor’s degree in Accounting, Finance or related field (or equivalent experience)
• Minimum 6 years’ experience of credit, collections, and accounts receivable within a high-volume environment

• Strong attention to detail and accuracy, combined with a proactive, hands‑on approach
• Ability to manage multiple priorities in a high-volume environment
• Experience working in a multi-entity and multi-currency environment
• Strong SAP experience (FI/AR module) in an Accounts Receivable / Order-to-Cash environment
• Experience with collections or receivables management systems
• Advanced Excel skills (pivot tables, lookups, data reconciliation & large dataset analysis)
• Solid understanding of accounts receivable processes, including collections, cash application and reconciliation
• Experience allocating cash, resolving unapplied cash and investigating discrepancies, including variance analysis
• Experience managing customer collections and resolving payment issues
• Strong stakeholder management and communication skills
• Understanding of credit risk principles
• Strong analytical and problem-solving skills

At Crane, we believe that attracting and retaining the highest quality people is the best insurance of success. Our goal is to recruit talented people and train them within a culture that calls for performance with trust and respect. Join us. The unique backgrounds and differences of our associates make us stronger, more capable, and more successful.

Beyond an associate’s base compensation, we reward and reinforce wellbeing with a compelling package of both cash and non-cash benefits, including comprehensive health, wellness incentives, assistance with retirement savings, paid time off, paid holidays, and tuition reimbursement — as well as performance-based bonus programs for certain positions.

Crane prioritizes career development for our associates. All associates receive an annual development plan that includes a mixture of on-the-job coaching and formal training experiences to support individual development needs. We firmly believe in associate growth that supports career progression and we will proactively support your ongoing career development.