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Branch Customer Experience Advisor – Retail Banking

Job in Leicester, Leicestershire, LE1, England, UK
Listing for: Santander Group
Full Time position
Listed on 2026-11-02
Job specializations:
  • Finance & Banking
    Bank Customer Service, Banking & Finance
  • Customer Service/HelpDesk
    Bank Customer Service, Banking & Finance
Salary/Wage Range or Industry Benchmark: 23000 - 28000 GBP Yearly GBP 23000.00 28000.00 YEAR
Job Description & How to Apply Below

Santander Group is seeking a Customer Experience Advisor based at Beaumont Leys Branch. The role involves handling in-branch and phone inquiries, processing transactions, and assisting customers with technology in the banking hall.

You will work a 35-hour week on a rotating schedule, Monday to Saturday, 8am–6pm, in a dynamic, multi-skilled team. Ideal candidates bring proven customer service experience, strong communication skills, and a proactive approach to problem solving.

We invite applications for the Branch Customer Experience Advisor – Retail Banking position located in Leicester, England, United Kingdom.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Branch Customer Experience Advisor – Retail Banking role in the description above.

We appreciate your interest in this position.

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