Domestic Team leader

Domestic Team Leader

University Hospitals of Leicester NHS Trust

Closing date
: 03 March 2026.

You may be required to work in other designated locations of the Trust as well as your primary base. In particular, flexibility is required across the three main hospital sites (Leicester Royal Infirmary, Leicester General Hospital and Glenfield Hospital). If your initial location is one of these sites, excess travel reimbursement would not apply for a permanent or temporary change of base.

The role of Domestic Team Leader is a multi‑skilled role that involves monitoring the domestic staff whilst they carry out their cleaning duties within designated patient and non‑patient areas within the Trust.

Maintain good working relationships with:

• Work colleagues throughout the Trust
• Domestic Team and Facilities managers
• Ward and department clinical teams
• Patients and the general public

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023‑2030). We have four primary goals:

• high‑quality care for all
• being a great place to work
• partnerships for impact
• research and education excellence

We will embed health equality in all we do—taking active steps to reduce avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

• we are compassionate
• we are proud
• we are inclusive
• we are one team

Display a high standard of personal hygiene and presentation and demonstrate good hygiene practices. Observe confidentiality of patients and employing trusts business at all times. Operational checks, processes and policies are adhered to within department. Communicate and liaise effectively with work colleagues, managers and with clinical teams according to Trust values. Monitoring the team ensuring they are working safely when undertaking their duties.

Complete a daily handover ensuring that accurate, detailed information is communicated to the team and your Domestic Manager. Undertake scheduled cleaning audits using a handheld electronic monitoring (Credits for Cleaning) C4C system, ensuring rectifications are completed within the specified time scales. Maintaining high standards of cleanliness throughout the work area, adhering to Trust policies and procedures.

(Please refer to the job description/person specification for further details on the role)

• Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours

• Able to carry out instructions and duties as detailed in the job description.
• Having or Willingness to work towards achieving: NVQ Level 2 (or equivalent) in cleaning and support services Level 3 in Food Safety.
• Record keeping both manual and electronic
• Previous experience of working within a healthcare environment.
• Previous experience of working in a supervisory role

• Have a good standard of the English language both written and oral communication skills
• Ability to work as part of a team or on own initiative. Able to prioritise tasks, achieving deadlines and under pressure

• Effective communication skills with all levels of staff, patients and visitors.
• Able to handle difficult situations discreetly and patiently. Able to work in a busy environment.
• Positive approach to customer care and seeks to enhance service provision

• Good level of physical fitness
• Working to deadlines safely in a care environment.

• Able to cover colleagues when required and to work unsociable hours.
• Flexible approach to working practices

• Able to demonstrate a commitment and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.

• Must be able to attend Trust induction and any relevant training that is required for this position.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University Hospitals of Leicester NHS Trust

£24,937 to £26,598 a year pro rata per annum