Weekend Admin Position

Hours:

Alternate Saturday/Saturday 10am-4pm

Care Home:
Colliers Croft

• To respond to customer enquiries in a friendly and effective manner, making sure electronic records are maintained.
• To show visitors around the care home in absence of the Manager.
• Maintain accurate and complete records for residents and staff members confidentially in line with the company’s policies and procedures.
• Purchasing supplies (e.g food, stationery and medication) for the Care Home.
• Dealing with telephone calls effectively from Doctors, Social Workers, Residents Family members and Professionals.
• Report any maintenance issues to the Home Manger accordingly
• Communicating with residents in a friendly and appropriate manner.
• Liaising with Head Office Staff accordingly.
• Process receipts of monies against residents accounts
• Maintain petty cash records
• Arrange, calculate and maintain stock takes and costs
• Provide administration support to the Home Manager and any other duties required

The role requires effective communication and interpersonal skills. The ability to develop good relationships with prospective customers, employees, suppliers and professionals, the ability to work as part of the team is vital.

To ensure The Care Homes high standards are maintained and that each team member treats residents in the way that they would expect to be treated themselves.

• Mandatory training up to date
• Supervision meeting with Home Manager every 2 months
• Results and feedback from Home inspections and audit reports (internal and external).

• Good numeric and literacy skills
• Knowledge/Experience of MS Word, MS Excel and MS Outlook
• Good communication skills
• Professional telephone manner
• Practical and organised
• Team player
• Reliable and punctual
• Genuine interest in working with a caring environment